1. General Information

All orders are subject to product availability. If an item is not available, we will notify you before payment is made. However, the Search fee will be deducted from your Deposit Account. 

2. Method of Delivery

Documents requested will be sent to the email address stated in your request. 

3. Delivery Time

Delivery of items purchased will be sent to your specified email address within two (2) business days after the request have been received. If incorrect information is provided for the Search, the turnaround time may be extended as a result of this.

4. Questions                                                                    

If you have any questions about the delivery of documents purchased using our Online Surveyor Search Request Service, please contact us at asknla@nla.gov.jm or via our Live Webchat at www.nla.gov.jm